WhatsApp Flow Builder & Bot Responder

WhatsApp Automated Engine

Automate inbound customer messages, auto-reply with instant greetings, and route chats to designated sales reps

Back to Live Chat
Total Flows

3

Keyword & Bot Automations
Active Flows

3

Currently live & matching
Automated Trigger Executions

44

Inbound leads auto-routed
⚡ Intelligent Keyword Routing

Automate your entire customer journey

When a customer sends a WhatsApp trigger keyword like "cctv", "refurbished laptop", or "service amc", the bot immediately captures the lead, sends an automated professional reply, and assigns the conversation directly to the designated salesperson.

Active Automation Flows

CCTV Commercial Solutions Flow

KEYWORD_CONTAINS
Trigger Keywords:
cctv camera dome bullet nvr dvr security surveillance commercial site survey factory office
Route Category: CCTV Solution
Auto-Assign Rep: 👤 Mahesh Shinde (CCTV Lead)
Bot Auto-Reply Greeting:

"Hello! Welcome to AV Enterprises CCTV Solutions 📹. We specialize in commercial 4K IP security systems. Our Senior Surveillance Engineer, *Mahesh Shinde*, has been assigned to your request and will contact you shortly for equipment specifications & free site survey."

Executed: 14 times

Refurbished Laptops & Bulk Tech Flow

KEYWORD_CONTAINS
Trigger Keywords:
laptop notebook thinkpad dell hp refurbished used macbook i5 i7 ram ssd bulk developer
Route Category: Laptops & Retail
Auto-Assign Rep: 👤 Priyanka Patil (Laptops & IT)
Bot Auto-Reply Greeting:

"Hello! Welcome to AV Enterprises IT Hardware 💻. We provide Grade-A/A+ corporate certified laptops with 90-day warranty. Our B2B Hardware Lead, *Priyanka Patil*, has been assigned to you. She will share our latest stock inventory shortly."

Executed: 22 times

AMC & Service Support Flow

KEYWORD_CONTAINS
Trigger Keywords:
amc service repair maintenance not working offline footage technician complaint
Route Category: AMC Service
Auto-Assign Rep: 👤 Swapnil Joshi (AMC & Support)
Bot Auto-Reply Greeting:

"Hello! AV Enterprises Technical Services 🛠️. Your service inquiry has been logged and assigned to *Swapnil Joshi*. Our field technician team will call you within 30 minutes."

Executed: 8 times

WhatsApp Business API / Meta Cloud Webhook Credentials

Configure your Meta Developer App or WhatsApp Webhook with the endpoint below. Any incoming message will execute active flows and update your live chat in real time.

Webhook Callback URL: https://crm.aventerprises.net/api/whatsapp/webhook
Verify Webhook Token: av_enterprises_meta_token_2026