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TK-2026-0002

READY FOR DELIVERY

Received on 13 Oct 2026, 10:59 AM • Assigned to Swapnil Joshi (AMC & Support)

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Repair Lifecycle Progression

1 Received
2 Diagnosing
3 Approval
4 In Repair
5 Ready
6 Delivered

Device Specifications & Customer Profile CCTV_CAMERA

Customer Name: Dr. Shrikant Joshi drjoshi.clinic@gmail.com
WhatsApp Phone:
9850123499 💬 WhatsApp
Brand & Model: Hikvision DS-2CD2143G2-I
Serial Number (S/N): HK-CAM-99120
Passcode / Pattern: admin@123
Accessories Received: Mounting base plate
Physical Condition upon Receipt:

Outdoor moisture on glass cover

Reported Problem / Fault:

Camera offline on NVR. IR LEDs glowing at night but no video stream.

Technician Workbench & Status Update Live Status Update

Device Images (Condition Proof)

Pre-repair condition, scratches, serial tag & post-repair proof

0 Photos

No device photos uploaded yet.

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Payment & Cost Breakdown

Estimated Cost: ₹1,200.00
Advance Received: ₹0.00
Final Job Cost: ₹1,200.00
Balance Due: ₹1,200.00

Pickup / Delivery Dispatch

DROP_OFF OUT_FOR_SERVICE
13 Oct 2026 (02:00 PM - 05:00 PM) Agent: Vikas More (Retail Counter)